My family and I traveled recently to my hometown for a wedding. The event was a great success and smiling faces pervaded throughout the evening. The travel, however, was a collection of mishaps and missed opportunities by the airline and the car rental company to earn our loyalty and sing their praises. Long story short, one flight was delayed causing me to hit a personal speed record racing through the concourse.
Tina Wolfe
The Greek philosopher Heraclitus is known for his insistence that change is the fundamental element of the universe. You may be familiar with his quote, "The only thing that is constant is change." For many, change incites a sense of unease at best and at worst, a great fear. In business, however, the ability to change is the mainspring to success. Tradition certainly has its place in establishing quality and integrity within your business operations, but it is change that can propel you to new heights.
Tina Wolfe